Delete Your Account
You can permanently delete your QoolSplit account and personal data at any time from within the app.
How to delete your account
- Open the QoolSplit app on your device.
- Tap on your Profile tab.
- Scroll down and tap Delete Account.
- Confirm the deletion when prompted.
⚠️ This action is permanent and cannot be undone.
Once your account is deleted, you will not be able to recover your data or restore your account. Please make sure you have settled any outstanding balances with your groups before proceeding.
What happens to your data
When you delete your account, the following changes take effect:
Permanently deleted
Your email address, display name, and profile photo are permanently removed from our systems within 30 days.
Anonymized & retained
Group expense and settlement records are anonymized but kept to maintain accurate records for other group members.
For more details on how we handle your data, please see our Privacy Policy.
Need help?
Can't access the app?
If you're unable to delete your account through the app, contact us at [email protected] and we'll process your request manually.